Emotional Intelligence Training

The Municipality of Lagoa in cooperation with the 📚Training +Closer🎓 project provided by the School of Hospitality and Tourism of Portimão – EHTPtm, has scheduled Emotional Intelligence training (12 hours) on 20 and 27 November and 4 and 7 December from 19:00 to 22:00 at the Pátio das Gerações in Lagoa.

The Emotional Intelligence training is aimed at middle management professionals, tourism agents, and other interested professionals, covering topics such as: Identifying essential skills for future companies and organisations; Recognising the concept of emotional intelligence and the 18 competencies according to Daniel Goleman; Understanding the importance of emotional intelligence in daily life and in interactions with others; Identifying types of leadership and their role in an organisation, as well as their influence on a team; Recognising the importance of the conscious communication tool and the 4 axes of action in managing conflicts and problems, using emotional intelligence.

This training aims to equip participants with the following knowledge:  Emotional Intelligence 1.0:  • The most critical skills for the future  • The 18 competencies of emotional intelligence according to Daniel Goleman  • How to develop emotional competencies. Dynamics on the topics covered 

Emotional Intelligence 2.0 - Leading with Emotional Intelligence:  • Types of leadership and effective leadership skills  • The leader and their teams: How to stimulate success at work  • The challenges of leadership in times of crisis 

Emotional Intelligence 3.0 - Conscious Communication and Emotions:  • Structure and Communication  • Managing Relationships with Others through Active Listening and Empathy  • Non-violent or conscious communication: Tools for conflict resolution 

The Emotional Intelligence training is free and certified, and sessions will be held after working hours on weekdays.

Those interested in participating in this training must be registered on the Digital Academy and register for the training HERE.

For more information, please contact tania.neves@escolas.turismodeportugal.pt or turismo@cm-lagoa.pt

Invest in yourself by enhancing your personal and professional skills with the Training +Closer plan in Lagoa. Sign up, as spaces are limited! 🤩👌